Tek Systems manages your computers, network and help desk directly. For security, hardware, printers and phones we work with three partners, and you still only ever call one number.
This is the core of every plan: the day-to-day running of your IT, done by me personally with professional-grade tools behind the scenes.
Day-to-day help desk, troubleshooting, and systems upkeep for your whole team — handled proactively, not just when something breaks.
Zero-trust endpoint protection locks down every device by default, blocking unrecognized software before it runs.
Laptops, desktops, and mobile devices enrolled, configured, and kept current automatically — no manual chasing.
Secure remote access when your team needs a hand, from a quick fix to a full system walkthrough.
A real person, Mon–Sat, 10am–7pm CST. Standard requests typically get a response in under an hour. After-hours and emergency help is available when you need it.
Every enrolled device reports in around the clock, so problems like low disk space, failed services or offline machines get caught before your team notices.
Windows, macOS and third-party apps are updated on a weekly cadence, tested and rolled out without you having to remember.
With the Complete tier, Scalefusion MDM enrolls and controls laptops, phones and tablets wherever they go.
Windows and Linux servers get the same monitoring and patching as your workstations, and Windows servers also get White Cloud zero-trust protection. Firewalls and managed switches are watched for outages.
When it needs hands, I come to you anywhere in Texas, and out of state on request: installs, cabling checks, hardware swaps and troubleshooting.
Optional add-ons on any tier. I monitor and test the backups you already have, and can layer managed endpoint detection and response on top of whitelisting.
Office moves, migrations, new network builds, cleanups and one-off fixes, quoted up front with a written scope so there are no surprises.
Not a business? The same real-person support, sized for a household. Computers, phones, tablets, Wi-Fi, smart home and cameras.
White Cloud Security is deployed and managed on your machines through our MSP partnership with White Cloud — it runs as its own product, continuously watching what's trying to run and blocking anything unrecognized, with its own monthly compliance report. GoTo Resolve and Scalefusion are what we run behind the scenes to handle day-to-day remote monitoring, patching, and device management — you're not managing separate logins or licenses for those, they're just our toolkit.
With White Cloud Security · MSP partner
Tek Systems is an MSP partner of White Cloud Security. Its zero-trust application whitelisting only lets software you've approved run on your Windows devices — so ransomware, malware, and unknown programs are blocked before they ever execute, not cleaned up after the damage is done. Every protected device also comes with a monthly compliance report.
About White Cloud SecurityIncluded in the Protect, Support and Complete tiers for Windows devices.
With GHA Technologies · Sourcing partner
Tell us what you need and we'll source it through GHA Technologies, a nationally top-ranked, employee-owned reseller for Dell, HP, Cisco, Lenovo, Apple, Microsoft, and thousands of other manufacturers. Your quote shows GHA's price and Tek's procurement fee as separate lines, and we stay your point of contact for ordering, delivery, setup and warranty claims.
About GHA TechnologiesYou order through Tek Systems at GHA’s pricing, plus a listed Tek procurement fee (usually 8–10%). How partner pricing works.
With Knight Office Solutions · Print & phone partner
We partner with Knight Office Solutions — San Antonio-based since 1990 and an independent dealer for Canon, HP, Ricoh, Sharp, Lexmark, Epson, Lanier and more — for printers, copiers, and multifunction devices, managed print service, cloud business phones, document management, and digital displays. One call to us covers the computers and the printers alike.
About Knight Office SolutionsYou order and get service through Tek Systems at Knight’s pricing, plus a flat $195 Tek coordination fee per new agreement. How partner pricing works.
A walk-through of your devices and network. Free up to 20 devices, $150 beyond that.
A per-device plan built from the audit, with partner quotes alongside if you need them.
Devices enrolled, baselined, patched and protected, usually within the first week or two.
Monitoring, patching, security and help desk every month. Month-to-month, 30 days' notice to cancel.