Every price, out in the open.
Per device, per month, month to month. No monthly minimum, no long-term lock-in, and nothing hidden behind a sales call.
Straightforward, per-device pricing.
Each tier builds on the one before it. Mix tiers across your fleet: a front-desk PC can sit on Protect while laptops that travel get Complete.
Application Whitelisting
Windows devices only- WhiteCloud Security application whitelisting
- Blocks unrecognized software by default (zero-trust)
- 24/7 security monitoring & alerting
- Monthly compliance report
How it works: WhiteCloud Security runs a zero-trust, default-deny whitelist directly on each Windows endpoint. Only software you've explicitly approved is allowed to run — everything else, including unknown executables, scripts, and ransomware payloads, is blocked automatically before it ever executes.
What's included: an initial baseline scan and whitelist build around your existing approved software, ongoing whitelist maintenance as you add new approved tools, 24/7 security monitoring and alerting on blocked or unapproved software, and a monthly compliance report showing blocked-attempt activity across your fleet.
Deployment: a lightweight agent installed per Windows device. Once the baseline whitelist is set, it runs quietly in the background with no disruption to normal use.
Not included at this tier: patch management, device health monitoring (disk space, backups, services) and help desk support — that's Support and above.
Best for: businesses that specifically want strong endpoint lockdown and malware prevention on Windows, whether standalone or layered on top of IT support you already have elsewhere.
Managed IT Support
All devices- Everything in Protect (Windows devices)
- GoTo Resolve — RMM, patching, monitoring & alerting
- Remote help desk, Mon–Sat, 10am–7pm CST
How it works: WhiteCloud whitelisting continues to cover your Windows devices, and GoTo Resolve runs behind the scenes across every device — Windows, Mac, and mobile — for day-to-day monitoring, patching, and support.
Remote monitoring & alerting: proactive detection of issues like low disk space, failed backups, or service outages — caught and addressed before they become a client-facing problem, not after.
Patch management: OS and third-party software patches applied on a weekly cadence, so devices stay current without you having to track updates yourself.
Help desk: a real person, Mon–Sat, 10am–7pm CST — typical response under an hour for standard requests, not a ticket queue. After-hours/emergency support is available as an add-on at $195/hr.
Not included at this tier: MDM enrollment, policy management, and remote wipe — that's Complete.
Best for: most organizations — the core "keep everything running and get real help when something breaks" tier.
Full Managed Stack
All devices- Everything in Support
- Scalefusion MDM enrollment & policy management
- Remote wipe & compliance reporting
How it works: everything in Support, plus Scalefusion MDM for full device lifecycle management across your fleet — not just monitoring, but active control.
Enrollment: new devices get configured and enrolled automatically per your policy — no manual per-device setup on your end.
Policy management: security settings — passcodes, encryption, app restrictions — enforced consistently across every device in the fleet, not just the ones someone remembered to configure by hand.
Remote wipe & compliance: a lost or stolen device can be wiped remotely, and compliance reporting shows policy adherence across the fleet at a glance.
Best for: businesses managing a mixed fleet — including mobile — who want full lifecycle control, not just monitoring. Especially useful when devices leave the office: field staff, remote work, or BYOD-adjacent policies.
Non-Windows devices (Mac, Linux, mobile) start at Support — Protect requires WhiteCloud Security, which is Windows-only.
What each tier includes.
| Feature | Protect$25 | Support$49 | Complete$71 |
|---|---|---|---|
| Devices covered | Windows | All | All |
| White Cloud zero-trust whitelisting (Windows) | Yes | Yes | Yes |
| Monthly compliance report | Yes | Yes | Yes |
| 24/7 monitoring & alerting | Yes | Yes | Yes |
| Weekly OS & third-party patching | — | Yes | Yes |
| Remote help desk (Mon–Sat, 10am–7pm CST) | — | Yes | Yes |
| Secure remote support sessions | — | Yes | Yes |
| MDM enrollment & policy management | — | — | Yes |
| Remote lock & wipe | — | — | Yes |
| Fleet compliance reporting | — | — | Yes |
Estimate your monthly cost.
Enter how many of each you have. This is a ballpark before tax, not a quote. Your real quote comes from the free audit.
Before Texas sales tax, which applies to most managed IT services. Billed monthly in advance. No minimum.
Get an exact quoteServers, network devices & add-ons.
Servers & Network Devices
Optional Add-Ons
The same real person, just for home.
Keep your family's computers, phones and tablets safe and running. No big-box store, no call center. Month-to-month, cancel anytime.
One protected PC
1 Windows device- White Cloud Security application whitelisting
- Blocks unrecognized software by default (zero-trust)
- 24/7 security monitoring & alerting
- Good for a single family PC that needs real malware protection
Every device, covered
Up to 4 devices · +$12/mo each additional- Everything in Home Protect
- Remote monitoring & support (GoTo Resolve)
- Device management for phones & tablets too (Scalefusion)
- Any mix of laptops, desktops, phones and tablets
Home terms & extras
How pricing works with our partners.
You go through Tek Systems for partner products too. I get the quote, place the order, track it, and handle service and warranty issues with the partner for you. Every quote lists the partner's price and Tek's fees as separate lines, so you see exactly what you're paying for.
White Cloud Security
Included
Built into the Protect, Support and Complete tiers for Windows devices, and Home Protect / Home Complete at home. Nothing extra to buy.
GHA Technologies
Partner price + Tek fee
Hardware, software, cloud licensing and equipment at GHA's enterprise pricing, plus a listed Tek procurement fee, usually 8–10% of GHA's price. Tek gets the quote, places the order and coordinates warranty claims and returns with GHA. Setup is billed at normal Tek rates.
Knight Office Solutions
Partner price + Tek fee
Copiers, printers, managed print, phone systems and displays at Knight's pricing, plus a flat $195 Tek coordination fee per new agreement. Tek gets the quote, places the order and coordinates service and supplies with Knight, and handles the network and computer side itself. Setup is billed at normal Tek rates.
Procurement fee · % of the partner's pre-tax price
Setup & monthly partner management
Every fee is its own line on your quote, next to the partner's price, and fees are before Texas sales tax. Monthly management fees are never charged twice for the same seat or device. Our partners may also pay Tek Systems a referral commission on orders we place with them, in addition to Tek's fees, and every quote says so. Purchases under school, government, co-op or E-Rate contracts are referral-only, with no Tek procurement, agreement or partner-management fee.
The fine print, in plain English.
The rate cards are a reference for standard pricing, not a binding offer on their own. Service is governed by the Managed Services Agreement (business) or Personal IT Services Agreement (home).
Common pricing questions.
Can I mix tiers across my devices?
Yes. Pricing is per device, so each machine can sit on the tier that fits it. A shared front-desk PC might only need Protect, while laptops that leave the office get Complete.
Why do Macs and phones start at Support?
Protect is built on White Cloud Security's application whitelisting, which is Windows-only today (White Cloud's Linux version is still in development). Mac, Linux and mobile devices start at Support, which adds monitoring, patching and help desk, and they get full device management on Complete.
Is sales tax added?
Yes. Texas treats most managed IT services as taxable data processing, and on-site labor is taxed too. Invoices itemize each line so the tax is calculated correctly.
What if I add or remove devices mid-month?
Tell me and the next invoice reflects the new count. There's no penalty for scaling down and no minimum to stay above.
Do you mark up hardware or software?
We charge a small procurement fee, shown as its own line on every quote: 8% on computers and monitors, 10% on most other gear and software, and 5% on renewals. You see the partner's price and our fee separately, and setup is billed at our normal rates. The fee covers sourcing, quoting, ordering, tracking, and coordinating returns and warranty claims with the partner. Our partners may also pay Tek a referral commission on orders we place with them, in addition to Tek's fees, and every quote says so. You're never required to buy through us, and every quote is yours to compare.
Do you work outside Texas?
Yes. Managed plans cost the same anywhere, because monitoring, patching and help desk are delivered remotely. On-site work outside Texas is $185/hr for businesses or $135/hr for homes, with a 4-hour minimum per trip. Travel expenses (mileage at the IRS rate, or airfare, lodging and rental car) are billed at cost, and travel time at half rate. You'll get a written estimate before any trip.
How do I pay?
Invoices arrive by email with a secure online payment link. Recurring plans are billed monthly in advance.